Starr Austen and Miller is Investigating Direct Mail Solicitation Practices to Renew or Extend Auto Warranties

Consumers should be wary of direct mail solicitations with offers to renew or extend automobile warranties. These letters are designed to look like they are from a state motor vehicle department or auto dealership but they are actually from marketers.

Starr Austen and Miller is Investigating Direct Mail Solicitation Practices to Renew or Extend Auto Warranties

These mimic official communications about their car’s existing warranty. Typically, they are just an effort to get you to purchase an extended warranty from a third-party provider. The letters, which often feature “seals”, official looking “logos”, or the envelope has tear off perforations on three sides, contain a description of the make and model of your car, which, like your name and address, can be purchased from state motor vehicle departments. The letters often state that your car’s warranty has expired (it may have recently expired but this is not always the case and the warranty may still be in effect). The solicitations urge car owners to take immediate action by calling the number listed in the solicitation. When car owners call, marketers attempt to sell an extended warranty. If you’ve received a direct mail solicitation listing your vehicle’s make, model and year, please contact .

Examples of these solicitations may include, but are not limited to:

  • Extended Auto Warranty Solicitations
  • Direct Mail Auto Warranty Solicitations
  • Extended Car Warranty Solicitations
  • Direct Mail Car Warranty Renewal